Terms of Service

1. Acceptance of terms

Use of the ruumr app constitutes full acceptance of these terms of service. If you do not agree to these terms, please do not use the app. These terms apply to all users of the app.

2. The service

ruumr is a platform for finding roommates in Israel. We provide tools for matching users and connecting them, but we are not responsible for the outcome of those connections. We reserve the right to change, suspend or discontinue any part of the service at any time.

3. User account

When you create an account, you agree to:

• Provide accurate, current and complete information
• Keep your login details confidential
• Be at least 18 years old, or of legal age under the laws of your country
• Not create more than one account
• Not transfer your account to anyone else

4. Acceptable use

You must not:

• Harass, insult or harm other users
• Post false, misleading or unlawful content
• Use the app for commercial purposes without permission
• Attempt to access other people's systems or accounts
• Distribute malware or malicious code
• Collect information about other users without authorization

5. User content

You bear full responsibility for the content you post in the app. By posting content, you grant ruumr a non-exclusive licence to use, display and share that content as part of the service. We reserve the right to remove content that breaches these terms or is inappropriate.

6. Legal disclaimer

ruumr provides the service "as is" (AS IS), without express or implied warranty. We are not liable for direct, indirect, incidental or consequential damages arising from use of the app or from connections with other users. You use the app at your sole responsibility.

7. Intellectual property

All content, design, logos and source code of the app are the exclusive property of ruumr and are protected by copyright and intellectual property law. These materials may not be copied, modified or distributed without written permission.

8. Ending use

We may suspend or close your account at any time, without prior notice, if we believe you have breached the terms of service. You may close your account at any time through the app settings.

9. Limitation of liability for interactions between users

Ruumr is a technology platform for connecting people only. The company does not carry out criminal or personal background checks on users. Responsibility for checking the roommate, the apartment and the living arrangements rests with the user alone. The company will not be liable for any damage, physical or financial, caused as a result of an arrangement between users.

10. Payments, cancellations and refunds

ruumr offers premium features for a one-time payment. The cancellation and refund terms are:

• Cancellation within 14 days:
• After 14 days:
• Technical fault:
• How to submit a request: cancellation and refund requests should be submitted through our contact page. Requests are handled within 5–7 business days.
• Price:

11. Changes to the terms

We reserve the right to update the terms of service at any time. Significant changes will be published in the app or sent to you by email. Continued use after changes means you accept the updated terms.

12. Contact

For questions or issues regarding the terms of service, please contact us.